Carbon Health Services - California, Brea
Urgent Care • Brea, CA
Ratings by platform
- Birdeye (Carbon Health Primary Care Brea): 4.5/5 (159)
- Zocdoc (Carbon Health Urgent Care Brea Union Plaza): 5/5 (32)
- Zocdoc (Dr. Naureen Tareen): 4.86/5 (151)
What patients say
Patients praise
- Professional and empathetic medical staff/physicians
- Clean and well-maintained clinic environments
- Easy and fast appointment booking process
- Generally shorter wait times compared to traditional providers for many patients
Common complaints
- Billing issues, including unexpected charges and difficulties with insurance coverage
- Long wait times despite having appointments
- Inconsistent customer service and poor communication regarding cancellations or prescriptions
- Reports of feeling dismissed by medical providers
In patients' words
"You will 100% get DESTROYED by their billing - even if you have insurance. They will find ANY and EVERY way to charge you (even for an annual physical)."
— Birdeye Reviewer (Brea)"Dr. Tareen is wonderful, she was very personable and I felt comfortable talking to her... Front staff and back staff were all very nice and have excellent bed side manner."
— Zocdoc Reviewer (Brea)More clinics in Brea
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