Brea Medical Offices - Kaiser Permanente
Urgent Care • Brea, CA
Ratings by platform
- Yelp: 3.1/5 stars (70 reviews)
- BestProsInTown: Not explicitly provided, but referenced as having 86 reviews (86 reviews)
What patients say
Patients praise
- Friendly and professional staff, particularly in pharmacy and radiology departments
- Clean and well-maintained facility environment
- Reduced crowding compared to larger hospital settings
- Efficiency of online appointment systems and accessibility of care options like virtual visits
Common complaints
- Concerns regarding diagnostic accuracy and perceived lack of thoroughness by some physicians
- Reports of long wait times for some services or pharmacy visits
- Frustration with staff communication or dismissive demeanor during appointments
In patients' words
"Kaiser Permanente Brea Medical Offices provides high-quality care and attention from its doctors... who are noted for their clear communication and genuine concern for patients."
— BestProsInTown"This is where I normally go for my doctors visits but they are never able to tell me whats wrong. I don’t understand how my doctor wasn’t able to tell me whats wrong after 3 visits but the hospital was able to tell me what was wrong within 30 minutes."
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