Brea Family Dentistry and Orthodontics
Orthodontics • Brea, CA
Ratings by platform
- Google reviews: 4.9 out of 5 stars (114 reviews)
- Birdeye: Not explicitly specified (124 reviews)
What patients say
Patients praise
- Knowledgeable and professional dentist (Dr. Maleki)
- Friendly, kind, and cordial staff
- Clean and comfortable office environment
- State-of-the-art equipment
- Good bedside manner and patient care
- Effective same-day emergency services
Common complaints
- Complaints regarding administrative staff and appointment scheduling policies
- Perception of money-focused cancellation policies
In patients' words
"It became clear that the priority was to enforce the cancellation fee, despite my timely notice, rather than to assist or treat me with basic courtesy. This money-hungry approach creates a negative experience for patients who should be valued."
— Review by Denise Gonzalez"Dr. Kourosh Maleki is very knowledgeable and has good bedside manner. The office is clean and comfortable. The staff is very cordial."
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