Brea Dentist | Gentle Dental Care & Cosmetic Dentistry
Dentistry • Brea, CA
Ratings by platform
- Yelp: 3.3/5 (88)
- Birdeye: 4.3/5 (131)
What patients say
Patients praise
- Friendly and professional staff
- Thorough and gentle dental cleanings
- Comfortable environment for nervous patients
- Clear communication from dentists regarding treatment plans
- Efficient and timely service mentioned by some patients
Common complaints
- Unexpected or surprise billing charges
- Cancellation of appointments without prior notice
- Poor communication regarding insurance coverage and costs
- Allegations of discrimination and poor service during emergencies
- Perceived pressure to accept upsold services or meet office sales goals
In patients' words
"I was looking for a new Dentist near my home in Brea. Found Gentle Dental near the Brea Mall. I’m always hesitant to try a new dental office, however, this was one of the best experience."
— Even28 (Patient Review)"Avoid this dental office unless you enjoy surprise bills! Be prepared for shocking bills — even months later! They charged my in-network dental insurance an outrageously high price, then asked me to cover the “difference,” which made my final bill double the amount originally quoted."
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