Connecticut Orthopaedic Surgical Center
Orthopedics • Branford, CT
Ratings by platform
- Birdeye (aggregating Google reviews): 3.5 out of 5 stars (59 reviews)
What patients say
Patients praise
- Highly rated surgical outcomes and professional care by specific surgeons
- Friendly, compassionate, and supportive nursing and support staff
- Efficient surgical and post-operative experience for many patients
- Clear and helpful communication from some providers
Common complaints
- Complaints about understaffing and perceived lack of qualifications
- Some reports of dismissive bedside manner from certain providers
- Issues with administrative communication regarding appointments
- Lack of handicap accessibility in some areas
In patients' words
"Everyone from reception to all the nurses both in the procedure room and recovery were outstanding!!! If I could give a rating higher than 5 stars I would. Everyone was friendly, compassionate and respectful."
— Birdeye review"I was less than satisfied with my experience. The doctor’s l saw were less than compassionate and dismissive to my issues. Horrible experience."
— LocalityBiz review"They are understaffed and unqualified. And the front counter staff on the weekend has a bad attitude towards patients."
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