Sanford Brandon Acute Care & Orthopedic Fast Track Clinic
Urgent Care • Brandon, SD
Ratings by platform
- Birdeye / UrgentCareMap: 3/5 stars (8 reviews)
What patients say
Patients praise
- Friendly nursing and office staff reported by some patients
- Positive experiences with life-saving care in urgent situations
- Convenience of walk-in services for minor needs
Common complaints
- Concerns regarding billing practices, including surprise billing and high costs
- Reports of ineffective care or doctors not listening to patients
- Instances of long wait times
- Reports of closures despite website indicating the clinic is open
- Complaints about difficulty reaching patient relations for dispute resolution
In patients' words
"We typically have good experiences. It’s an acute care so they can only help with so much. They do their best and are often short staffed. There are more good doctors than bad but there are a couple who don’t listen. The nurses and office staff are nice and get the job done."
— Birdeye Review"If you actually want help, DONT go here. They are so quick to say you have to follow up with your primary care doctor and not actually help you. What is the point of an after hours acute care, if they won’t do their jobs and help you when you’re sick?"
— Birdeye ReviewMore clinics in Brandon
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