Sanford Clinic Family Medicine - Brandon
Family Medicine • Brandon, SD
Ratings by platform
- Birdeye (general clinic reviews): 3.3 out of 5 stars (14 reviews)
- Sanford Health (provider: Lisa Ziegeldorf): 4.7 out of 5 stars (128 ratings)
- Sanford Health (provider: Tyler Hanson): 4.9 out of 5 stars (144 ratings)
- Healthgrades (provider: Dr. Nicolas Van Es): 3.9 out of 5 stars (7 ratings)
What patients say
Patients praise
- Friendly and personable staff and nurses
- Some providers noted for being caring, attentive, and knowledgeable
- Effective emergency care in specific instances
Common complaints
- Long wait times beyond scheduled appointment times
- Concerns regarding billing practices, including surprise bills and potential overcharging
- Mixed experiences with quality of care and provider attentiveness
In patients' words
"They always want me to show up 15 minutes early to an appointment but I've never actually had my appointment when it was scheduled. I end up waiting an extra 20-30 minutes every time."
— Birdeye User Review"I've been coming to Dr. Van Es since I only had two children. Now I have four and all of us use Dr. Van Es as our PCP. He takes the time EVERY time to hear out our concerns."
— Healthgrades User ReviewMore clinics in Brandon
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