Sanford Brandon Family Medicine & Children's Clinic
Primary Care • Brandon, SD
Ratings by platform
- Birdeye: 3.3/5 (14 reviews)
- Yelp: 5/5 (1 review)
- USCompanies.net: 1/5 (1 review (specifically noted in sample))
What patients say
Patients praise
- Friendly and personable staff and doctors
- Effective emergency care ("saved my life")
- Long-term positive relationships with pediatric care providers
Common complaints
- Long wait times for appointments despite being asked to arrive early
- Concerns regarding billing practices and costs for services like physicals
- Perception of ineffective care or lack of communication during visits
- General dissatisfaction with service quality in some reviews
In patients' words
"They always want me to show up 15 minutes early to an appointment but I've never actually had my appointment when it was scheduled. I end up waiting an extra 20-30 minutes every time."
— Birdeye review"Predatory billing and ineffective care. I went in for a physical, a service covered by my insurance... They surprised me with a $300 bill after sending $700 to insurance."
— Birdeye review"I love this clinic. Dr. Van Es, Lisa Zigeldorf? (sorry if the spelling is incorrect) and their team are fantastic and very nice!"
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