Avera Medical Group McGreevy — Brandon, SD
Family Medicine • Brandon, SD
Ratings by platform
- Birdeye: 3.3 out of 5 stars (14 reviews)
What patients say
Patients praise
- Specific physicians (e.g., Dr. Max) received praise for being fantastic
- Positive experiences with lab draws and questions at the front desk reported by some patients
Common complaints
- Rudeness and unprofessional behavior by office and front desk staff
- Poor communication regarding insurance and billing information
- Long wait times and failure to check in patients promptly
- Inconvenient scheduling policies for prescription renewals and separate appointments
- General dissatisfaction with administrative support services
In patients' words
"Rude office/front ladies. No call backs, when they say they will. Never fixed anything but will have no problem charging me as if they did."
— User review on Birdeye/LocalityBiz"Dr Max is fantastic and the staff is top notch. Whether it's blood draws for a physical or a question at the front desk, these people know how to do it right. I'm very impressed."
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