John Scott House Skilled Nursing Home Rehabilitation - BaneCare
Rehabilitation • Braintree, MA
Ratings by platform
- CMS (Medicare/Medicaid), Care Changes, Seniors.fyi: 5/5 stars (CMS Overall Rating) (Varied across platforms (e.g., 28 reviews on Care Changes, 63 reviews on Seniors.fyi))
What patients say
Patients praise
- Strong short-term rehabilitation outcomes, especially in physical, occupational, and speech therapy
- Generally clean and residential atmosphere
- Many staff members praised for being compassionate, kind, and knowledgeable
- Effective discharge planning coordinated by teams
- High CMS overall rating (5 stars)
Common complaints
- Slow response times to call bells and patient needs
- Inconsistent care quality, particularly in dementia and long-term care units
- Concerns regarding medication management errors or delays
- Poor food quality and meal service
- Occasional reports of neglect and communication failures during emergencies
In patients' words
"John Scott House receives highly polarized reviews, with many families praising the compassionate nursing and rehab staff, while others report serious concerns regarding medical neglect and communication failures."
— EveryPlace"Family feedback highlights strong short-stay outcomes—especially in physical, occupational, and speech therapy, discharge planning, and the attentiveness of many nurses and CNAs—while also pointing to uneven experiences on dementia and long-term care units."
— Care ChangesMore clinics in Braintree
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