Encompass Health Rehabilitation Hospital of Braintree
Rehabilitation • Braintree, MA
Ratings by platform
- Birdeye: 4.0 out of 5 (183 reviews) (183)
- Encompass Health (location page): 2,081 ratings (count shown on page) (1579 reviews (as shown as review count on page))
- MapQuest: Mentioned as multiple reviews (rating not clearly shown in snippet) (n/a (not clearly shown in snippet))
What patients say
Patients praise
- Staff/therapy described as encouraging and outstanding
- Facility described as clean/immaculate
- Caregivers described as caring, loving, and empathetic
- Some reviewers recommend the facility and praise case management/transfers
Common complaints
- Concerns about whether patients were monitored appropriately/basic care (e.g., intake, bathroom needs)
- Discharge decisions possibly made before patient could safely function independently (patients discharged when still unable to stand)
- Accounts of poor communication/doctor not addressing concerns or allegedly lying
- Some reviewers describe severe negative experiences and call the facility horrible/worst
In patients' words
"“The therapy he received there was outstanding… They were very encouraging… treated him, and our family, with utmost courtesy.”"
— Birdeye review snippet"“Don't let your family go here… he wasn't even being monitored well… dehydration… constipation… absolutely could have killed my father.”"
— LocalityBiz review snippet"“The facility must have a time frame… when my mother reached her estimated discharge date… they were discharging her… Not sure how they expect someone… if they can’t at least stand up.”"
— LocalityBiz review snippet"“Everything was a clown show. My room was disgusting.”"
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