Braintree | Adult Primary Care | Pediatrics - Atrius Health
Endocrinology • Braintree, MA
Ratings by platform
- BestProsInTown: 1.07/5 (BBB aggregated for Atrius Health, Inc.) (122 (BestProsInTown))
- Yelp: Generally low (Yelp) (59 (Yelp))
What patients say
Patients praise
- Some patients report excellent bedside manner and helpfulness from specific individual clinicians (e.g., Dr. Zywot, Dr. Jean Brodnax)
- Convenient location and easy accessibility to the facility
- Availability of waitlists for scheduling appointments
- Appreciation for kid-friendly care from specific providers like NP Katheleen
Common complaints
- Difficulty with scheduling and frequent appointment cancellations by providers
- Rude, condescending, or unhelpful administrative and support staff (including pharmacy)
- Long wait times and organizational issues within departments like pediatrics and urgent care
- Concerns regarding communication and billing practices
In patients' words
"Pediatric department has some serious issues with organization and communication. For our initial appointment we waited for the doctor for 40 minutes and she could not finish our appointment so she stopped in the middle and left to see another patients due to overbooking, I guess."
— LocalityBiz (Atrius Health Braintree)"Love this place! If a Dr. is accepting patients, get one. All of them are great, especially Dr. Jean Brodnax in pediatrics! Still going here and always have appointments available or put on waitlist and get appt sooner when accepted."
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