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CentraCare Urgent Care

Urgent Injury Care • Brainerd, MN

★★★☆☆3.0/5253 reviews across 3 platforms

Ratings by platform

  • Birdeye: 2.9/5 (189 reviews)
  • Top Rated Local: 3.4/5 (64 reviews)
  • Solv (for Brainerd location)

What patients say

Patients praise

  • Professionalism of some specific medical staff
  • High MIPS quality scores for the broader group practice
  • Convenience of locations and services

Common complaints

  • Long wait times
  • Concerns about billing accuracy and transparency
  • Perceived poor bedside manner or communication from some staff
  • Frustration with automated phone systems and scheduling processes
  • Difficulties with specialist referrals and medical procedures

In patients' words

"Very very slow, The X-ray and PA were great but the wait was horrible especially when your child is in pain."

— Birdeye/CentraCare Plaza Urgent Care Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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