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Brainerd Clinics - Medical Centers - Urgent Care - Wellness Checks

Emergency CareBrainerd, MN

★★★★☆3.6/564 reviews across 2 platforms

Ratings by platform

  • Healthgrades, US News, MedicalRecords.com: Essentia Health St. Joseph's Medical Center: 65% recommend (Healthgrades), 89% recommend (US News), 3.4/5 stars (MedicalRecords.com) (44 reviews (MedicalRecords.com))
  • Rehab.com: Brainerd VA Clinic: 4.0/5 stars (~20 reviews)

What patients say

Patients praise

  • kind, competent, and caring staff in certain departments
  • positive patient experiences in emergency care settings for some individuals
  • recognition for patient safety and experience excellence by some rating platforms
  • effective communication and treatment plans by specific physicians
  • professional and supportive staff at the local VA clinic

Common complaints

  • billing and insurance payment concerns
  • long wait times in emergency/urgent care settings
  • communication and administrative issues with nursing staff
  • dissatisfaction with specific primary care providers
  • perceived lack of responsiveness to patient concerns

In patients' words

"My husband had a 5,000 emergency bill, he paid $200 a month consistently, but they always send a bill urging to pay it in full. When it was $1500 in balance.... They sent it to collection!"

RateMDs

"I received the best care ever. The nurses, physician assistant and doctors were very caring. Thanks for helping me get back to normal."

MedicalRecords.com

"The staff here are great! Top notch professionals work here. I lost my sh1t there once; they handled me, and the situation professionally, and properly."

Rehab.com (Brainerd VA Clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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