provider practices | Olean General Hospital/Bradford Regional ...
Internal Medicine • Bradford, PA
Ratings by platform
- Centers for Medicare and Medicaid Services (CMS): 1 star (overall and patient survey rating) (1,063 surveys (historical data))
- Vivian Health (Provider/Staff focused): 2.8/5 (17 reviews)
- Homefacts: 62/100 (Overall) (355 surveys)
What patients say
Patients praise
- individual staff members, particularly some nurses and aides, are sometimes highlighted as helpful or kind
- instances of efficient or positive care experiences reported by some patients
- some patients appreciate specific providers who are described as thorough and caring
Common complaints
- long wait times in the emergency department and for scheduled surgeries
- poor communication between staff and patients regarding care, tests, and procedures
- inadequate staffing levels leading to safety concerns and perceived neglect
- unprofessional staff conduct or poor bedside manner reported in some instances
- historical record of low national quality ratings and substantiated patient complaints
In patients' words
"They make a patient reschedule or even charge them in some cases, if a patient is late for an appointment. Having to sit in a room for 5 hours with no communication of what was happening and why there was such a delay has me questioning this hospitals abilities and how they view there patients."
— LocalityBiz (Review for Olean General Hospital)"My mom received very poor care after going to the ER in Olean... No intake was done, no food given, no meds given, no basic care given & 4 nurses sat out at the nurses station playing on their cell phones."
— MedicalRecords.com (Review for Olean General Hospital)"This is the worst hospital ever the way they treated my wife is absolutely horrible The staff is so rude the doctors don’t know what they’re doing and they discharged my wife without even being able to hardly walk... This hospital is like a horror film."
— LocalityBiz (Review for Bradford Regional Medical Center)More clinics in Bradford
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