Eye Center, Inc.: Optometrists in Bradenton, and Parrish
Optometry • Bradenton, FL
Ratings by platform
- Birdeye/Google aggregate: 4.9 out of 5 stars (based on 2,163 reviews across specified locations) (2,163 total reviews identified for aggregated or primary listing)
- BestProsInTown: Generally highly regarded/positive sentiment (133 reviews (Parrish location specific))
What patients say
Patients praise
- Highly regarded doctors praised for being professional, thorough, and patient-focused
- Prompt and effective emergency eye care services
- Welcoming and professional office environment in many instances
- Helpful staff assistance with frames and insurance coverage in many positive experiences
Common complaints
- Billing errors and lack of follow-up on insurance credits
- Unresponsive or unprofessional communication from some front-desk staff
- Long wait times for glasses fulfillment
- Occasional difficulty resolving issues with prescription glasses (e.g., progressive lenses)
In patients' words
"Dr. Brad is excellent and very thorough in his explanations. Unfortunately, the front-desk staff are unreliable... They omitted my insurance credit on my second visit. I called twice—once was told to leave a voicemail, and another time was promised a callback. No one followed up."
— LocalityBiz user review"Dr. Brad Laudicina and the optometrist staff I dealt with were so kind and helpful! I came in to have cataracts checked and had many questions. These were all patiently and thoroughly discussed with Dr. Laudicina. I would totally recommend the Eye Center/Dr. Brad to anyone!"
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