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Eye Center, Inc.

Optometry • Bradenton, FL

★★★★★4.9/52,163 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google aggregate: 4.9/5 (2,163 reviews)
  • BestProsInTown (133 reviews)

What patients say

Patients praise

  • Highly regarded doctors praised for being professional, thorough, and patient-focused
  • Prompt and effective emergency eye care services
  • Welcoming and professional office environment in many instances
  • Helpful staff assistance with frames and insurance coverage in many positive experiences

Common complaints

  • Billing errors and lack of follow-up on insurance credits
  • Unresponsive or unprofessional communication from some front-desk staff
  • Long wait times for glasses fulfillment
  • Occasional difficulty resolving issues with prescription glasses (e.g., progressive lenses)

In patients' words

"Dr. Brad is excellent and very thorough in his explanations. Unfortunately, the front-desk staff are unreliable... They omitted my insurance credit on my second visit. I called twice—once was told to leave a voicemail, and another time was promised a callback. No one followed up."

— LocalityBiz user review

"Dr. Brad Laudicina and the optometrist staff I dealt with were so kind and helpful! I came in to have cataracts checked and had many questions. These were all patiently and thoroughly discussed with Dr. Laudicina. I would totally recommend the Eye Center/Dr. Brad to anyone!"

— Eye Center, Inc. patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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