Boys Town National Research Hospital - Maple Street Clinic
Speech-Language Therapy • Boys Town, NE
Ratings by platform
- Birdeye: 4.1 out of 5 stars (9 reviews)
- Yelp: 3.8 out of 5 stars (14 reviews (across multiple locations))
What patients say
Patients praise
- Specific physicians and specialists praised for bedside manner and clarity
- Staff described as kid-friendly and thorough in testing
- Efficient and prompt care reported by some patients
- Generally perceived as providing professional medical services
Common complaints
- Difficulty scheduling appointments and long hold times
- Issues with billing and insurance coverage notification
- Reports of rude or unhelpful front desk and administrative staff
- Some parents expressed concerns regarding hospital procedures during recovery
In patients' words
"Nancy first told me she can't do anything with my authorization number and can't make an appointment without a referral from my doctor... and hang up. What a complete and disgraceful failure of customer service."
— HealthyHearing.com review of Boys Town National Research Hospital"I wanted to give this hospital 5+ stars because of the awesome care and work they did but they have basically ruined our 2 year old from sleeping at night. We had a simple ear tube and adenoids surgery for her... They did not allow us to go back to the operating room with her... and now she is terrified."
— TrustReviewers.com review regarding Boys Town National Research Hospital – West"I can't stress enough how amazing Dr. Dinesh Lulla is! My daughter needed to start seeing a neurologist, which was super scary to be told! Dr.Lulla made the experience so comfortable. He was so patient and listened to all my concerns and explained everything so clearly."
— Birdeye review of Boys Town National Research Hospital - Downtown ClinicMore clinics in Boys Town
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