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Best of Omaha | Boys Town

Pediatric NeurologyBoys Town, NE

★★★★☆3.7/589 reviews across 5 platforms

Ratings by platform

  • Birdeye (Downtown Clinic): 4.1/5 stars (18 reviews)
  • BBB (Youth Organization): 2/5 stars (17 reviews)
  • Yelp (Pediatrics): 3.8/5 stars (14 reviews)
  • Birdeye (Ear, Nose & Throat): 4.4/5 stars (33 reviews)
  • Birdeye (Psychiatric Inpatient Center): 3.9/5 stars (7 reviews)

What patients say

Patients praise

  • High appreciation for specific doctors and medical specialists
  • Compassionate and helpful care in some specialty areas like ENT and psychiatry
  • Positive experiences with nursing staff

Common complaints

  • Difficulty scheduling appointments and long hold times
  • Issues with billing and insurance coverage transparency
  • Some reports of negative experiences with staff communication and bedside manner
  • Concerns regarding historical or long-term care experiences by some former residents

In patients' words

"The billing here is horrible. For 2 MONTHS they missed the fact that they did not accept my insurance... I would not have incurred these bills had I known my insurance wasn't accepted."

Birdeye Review

"Their appointment scheduling system sucks . It takes more than 45 mins on call for just scheduling a new audiology appointment."

Birdeye Review

"I love this place! They are freindly, they get you in right away. The office staff is wonderful! They make you feel very welcome. Dr Prinz was terrific."

Birdeye Review

"Great facility. The staff is amazing and great with communication. They went above and beyond our expectations in caring for our child!"

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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