Boys Town National Research Hospital - Maple Street Clinic
Pediatric Infectious Disease • Boys Town, NE
Ratings by platform
- Birdeye: 4.1 out of 5 stars (9 reviews (Birdeye))
- Yelp: 3.8 out of 5 stars (14 reviews (Boys Town Pediatrics overall))
- Boys Town Hospital (for specific physicians): 4.95 out of 5 stars (Based on internal patient satisfaction surveys)
What patients say
Patients praise
- High satisfaction ratings for individual pediatricians (e.g., Dr. Katie A. Willcockson and Dr. Danielle Empson)
- Physicians recognized for collaborative and patient-centered care philosophies
Common complaints
- Issues with office communication and appointment scheduling
- Concerns regarding administrative handling of medical records
- Perception of decreased personal care focus in favor of profit-oriented practices
In patients' words
"The communication at this place is simply awful. I was treated with disrespect when trying to come to a resolution as to why they deleted my daughters appt and we weren't contacted."
— Yelp review of Boys Town Pediatrics"Her philosophy of care is to work with the family and their values to make the best decisions regarding care."
— Boys Town Hospital website (Dr. Katie A. Willcockson)More clinics in Boys Town
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