Boys Town National Research Hospital - Downtown Clinic
Pediatric Hematology • Boys Town, NE
Ratings by platform
- Birdeye: 3.8 out of 5 stars (20 reviews)
- Birdeye (aggregating Google reviews): 4.1 out of 5 stars (18 reviews)
- HealthyHearing: 4.5 out of 5 stars (overall hospital rating) (16 reviews)
What patients say
Patients praise
- High level of medical expertise and specialized care
- Compassionate, thorough, and patient-centered doctors and staff
- Clear communication and detailed explanations of care plans
- Effective pediatric neurology and audiology services
- Effective use of telehealth for ongoing support
Common complaints
- Difficulties with scheduling and appointment management
- Frustration regarding billing processes and insurance coverage issues
- Reports of unprofessional or dismissive staff interactions
- Negative past experiences related to long-term behavioral health treatment at the main facility
In patients' words
"Dr. Madhavan and everyone we’ve had exposure to at Boys Town has really given me this assurance that I made the right step in converting her care over to Boys Town."
— Patient story published by Boys Town Hospital"I’m 23 years old and still have nightmares about when I was taken to this place. It’s been a decade since I was placed at Boys Town Hospital for behavioral issues, and I’m still dealing with the emotional scars."
— Review aggregated by Birdeye"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."
— Review from HealthyHearing"The best speciality healthcare I have received. Went for diagnostic testing and physical therapy. I was blown away by the level of expertise and compassion."
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