Mental and Behavioral Health
Child and Adolescent Psychiatry • Boys Town, NE
Ratings by platform
- Birdeye - Boys Town Child & Adolescent Psychiatric Inpatient Center (Boys Town, NE): 3.9 stars (7 reviews)
- Birdeye - Boys Town Residential Treatment Center (Boys Town, NE): 1.4 stars (37 reviews)
- Birdeye - Boys Town National Research Hospital - Downtown Clinic (Omaha, NE): 4.1 stars (18 reviews)
- BBB - Boys Town (youth organization center): 2.11/5 stars (Customer reviews (count not shown in snippet))
- TrustPilot - boystown.org: 3.4 stars (overall rating shown) (5-star/4-star/3-star/2-star/1-star breakdown shown, count not specified in snippet)
- findrehabcenters.org - Boys Town Center for Behavioral Health (Boys Town, NE): Rating not stated in provided snippet (reviews present) (Not stated in provided snippet)
- localitybiz.com - Boys Town Central Florida Behavioral Health Clinic: 1 star (shown as ★☆☆☆☆) (Not stated in provided snippet)
- localitybiz.com - Boys Town South Florida: 1 star (noted as very disappointed; no numeric rating in snippet) (Not stated in provided snippet)
What patients say
Patients praise
- Staff and care praised as helpful/empathetic (some reviews describe staff as amazing and supportive).
- Some clinicians praised as patient/listening and providing comfortable experiences.
- Some reviewers describe effective help for severe depression/suicidal tendencies (behavioral health center).
- Hospital/research hospital reviews include satisfaction with doctors, follow-ups, and nursing responsiveness.
Common complaints
- Very low ratings and complaints about residential treatment center (e.g., 1.4 stars with 37 reviews).
- Reports of poor communication/appointment delays and inability to get care (multiple reviews).
- Complaints about billing/insurance problems.
- Allegations of emotional harm/shaming/compassion issues reported in mental health hospital reviews.
- Complaints about staff unprofessionalism/unresponsiveness, including case closure without notification (South Florida clinic).
- Safety/behavioral-program concerns raised in BBB review (e.g., addiction-related concerns and lack of urgency/abuse handling).
In patients' words
"“I’m 23 years old and still have nightmares about when I was taken to this place… The emotional abuse, constant shaming, and lack of compassion from staff…”"
— Birdeye review for Boys Town National Research Hospital - Downtown Clinic"“The billing here is horrible. For 2 MONTHS they missed the fact that they did not accept my insurance…”"
— Birdeye review for Boys Town National Research Hospital - Downtown Clinic"“Have been trying to make a new patient appointment for my 7 year old for weeks and nobody calls us back…”"
— localitybiz.com review for Boys Town Central Florida Behavioral Health Clinic"“Very disappointed in these services, they keep changing staff and unprofessional they don’t follow up… they literally closed my case without proper notification…”"
— localitybiz.com review for Boys Town South Florida"“If your child has addiction problems at all, do not send them to this place… There’s huge problems with kids doing whatever it takes to get the THC and nicotine products… lack of urgency… to take abuse.”"
— BBB customer review for Boys Town"“This is the first place that has actually helped her… genuine smiles… until recently… smiled to hide her pain…”"
— findrehabcenters.org review for Boys Town Center for Behavioral HealthMore clinics in Boys Town
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