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Behavioral Health Care and Services at Boys Town

Autism ClinicBoys Town, NE

★★★☆☆2.5/562 reviews across 3 platforms

Ratings by platform

  • Birdeye (Inpatient Center): 3.9/5 (7)
  • Birdeye (Residential Treatment Center): 1.4/5 (37)
  • Birdeye (Downtown Clinic): 4.1/5 (18)

What patients say

Patients praise

  • Compassionate and attentive care from specific medical specialists
  • Effective treatment for complex pediatric conditions (e.g., epilepsy, craniosynostosis)
  • Supportive approach for some children regarding trauma and behavioral needs
  • Appreciation for telehealth services and clear communication from certain providers

Common complaints

  • Concerns regarding lack of supervision and safety protocols on open campuses
  • Allegations of emotional distress or poor treatment experiences from former patients
  • Issues with billing and insurance communication
  • Difficulties reaching staff and unprofessional communication in certain locations

In patients' words

"If your child has addiction problems at all, do not send them to this place. They are a behavioral center. Not an addiction unit. what we were told for 10 months while our kid never passed a urinalysis test."

BBB Customer Review

"I’m 23 years old and still have nightmares about when I was taken to this place... The emotional abuse, constant shaming, and lack of compassion from staff have left deep wounds that I still carry today."

Birdeye User Review

"I felt he was a priority. From the first appointment, to the diagnosis, to the surgery, the care here was just phenomenal, and I haven’t seen that care at another hospital."

Boys Town Hospital Patient Story

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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