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Falcon Health Center

Mental Health Clinic • Bowling Green, OH

★★★★★4.6/51,925 reviews across 3 platforms

Ratings by platform

  • Yelp: 1.8/5 (14 reviews)
  • Rehab.com (for New Vision program): 4.65/5 (1,911 reviews)
  • Healthgrades: 67% recommend

What patients say

Patients praise

  • Some patients report positive and accommodating staff interactions
  • High patient willingness to recommend the hospital according to certain metrics
  • Recognized for patient experience in specific categories such as cleanliness and communication
  • Availability of specialized mental health services for adolescents, adults, and geriatric patients

Common complaints

  • Long wait times in the emergency room
  • Some reports of rude or dismissive staff behavior
  • Communication issues regarding care procedures and medication side effects
  • General patient satisfaction ratings for the hospital overall are mixed to positive depending on the source

In patients' words

"I waited more than two hours in the ER waiting area and the entire experience was extremely upsetting. After that long wait I walked out because several of the doctors and staff were rude and dismissive."

— Birdeye review of Wood County Hospital ER

"The front desk staff was extremely kind, patient, and accommodating. They informed us that there would be a bit of a wait due to a sudden rush of patients."

— Birdeye review of Wood County Hospital ER

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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