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Senior Helpers of Prince Georges County

Geriatric Care • Bowie, MD

★★★★★5.0/51 review across 2 platforms

Ratings by platform

  • A Place for Mom: 5.0/5 (1 review)
  • Care Changes (3 reviews)

What patients say

Patients praise

  • Compassionate and professional management team
  • Personalized care planning and assessments
  • Supportive during difficult health transitions or end-of-life care
  • Helpful and responsive customer service for initial inquiries

Common complaints

  • Inconsistent caregiver reliability and punctuality
  • Frequent no-shows or late arrivals for shifts
  • Concerns regarding training and experience levels of caregivers for specialized dementia care
  • High turnover of caregivers assigned to long-term clients

In patients' words

"Last time anyone showed up was 1 week ago for 1 day and before that appeared 2 times in 7 days... Callouts a problem and frequent. I was called to see if helper came 2.5 hours after start time. They were a no show."

— AgingCare.com Forum User

"Excellent customer service from the first phone call! Tamara explained everything clearly in straight forward honest manner and it is easy to tell that she really do care."

— Senior Helpers Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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