
Senior Helpers of Prince Georges County
Geriatric Care • Bowie, MD
Ratings by platform
- A Place for Mom: 5.0/5 (1 review)
- Care Changes (3 reviews)
What patients say
Patients praise
- Compassionate and professional management team
- Personalized care planning and assessments
- Supportive during difficult health transitions or end-of-life care
- Helpful and responsive customer service for initial inquiries
Common complaints
- Inconsistent caregiver reliability and punctuality
- Frequent no-shows or late arrivals for shifts
- Concerns regarding training and experience levels of caregivers for specialized dementia care
- High turnover of caregivers assigned to long-term clients
In patients' words
"Last time anyone showed up was 1 week ago for 1 day and before that appeared 2 times in 7 days... Callouts a problem and frequent. I was called to see if helper came 2.5 hours after start time. They were a no show."
— AgingCare.com Forum User"Excellent customer service from the first phone call! Tamara explained everything clearly in straight forward honest manner and it is easy to tell that she really do care."
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