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Psychiatric CareBourne, MA

★★★★☆3.5/50 reviews across 2 platforms

Ratings by platform

  • localitybiz.com: 4.5 out of 5 stars (Beacon Behavioral Health Associates)
  • localitybiz.com: 2.5 out of 5 stars (Pocasset Mental Health Center)

What patients say

Patients praise

  • Compassionate, attentive, and responsive clinicians
  • Effective long-term support and medication management
  • Warm, validating, and strength-based approach to care
  • Ease of communication and appointment scheduling

Common complaints

  • Allegations of condescending and rude staff behavior
  • Reports of poor sanitary conditions (e.g., pests)
  • Concerns regarding overmedication of patients
  • Complaints about facility management and maintenance issues

In patients' words

"She’s warm, compassionate, and easy to talk to, which made it really easy to open up from the start. Katie has been incredibly supportive in helping me navigate my mental health and find the right medication that works for me."

Beacon Behavioral Health Associates review (localitybiz.com)

"my bed had spiders in it i was bitten several times and needed to be prescribed ointment, the shower drain is broken the hallway and bathroom floods daily... this place is sick, it is not a place of healing but rather a producer of permanent trauma."

Pocasset Mental Health Center review (localitybiz.com)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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