HOME | BEACON BEHAVORIAL HEALTH ASSOCIATES
Behavioral Health • Bourne, MA
Ratings by platform
- Google Reviews/General Aggregators: 4.5/5 (Approximately 50 reviews)
What patients say
Patients praise
- Highly praised clinical staff, especially Kathleen Byrne, for being knowledgeable, compassionate, attentive, and responsive.
- Patients report effective treatment outcomes, including improved mental health and support through personal crises.
- Appreciation for the practice's holistic and patient-centered approach to care.
- Convenient use of modern communication tools for appointment and prescription management.
Common complaints
- Complaints regarding administrative staff, specifically difficulties reaching the office via phone, issues with appointment scheduling, and problems with billing.
In patients' words
"Love this practice, we've had some urgent needs lately and having someone who is always available, takes the time to listen and a wealth of information is extremely valuable."
— LocalityBiz Patient Review"Don’t waste your time, the receptionist will never answer calls and inevitably mess up appointments and billing. That will result in your calls and emails being ignored."
— Network of Care User Review"I’ve been seeing Katie Byrne for many years now, and she’s been a constant source of support. She listens, offers thoughtful suggestions, and goes above and beyond to help."
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