Infusion (IV) Therapy - Cape Cod Healthcare
Infusion Therapy • Bourne, MA
Ratings by platform
- Birdeye (Cape Cod Healthcare Wound Care Center - Bourne): 4.0/5 (4 reviews) (4 reviews)
- Hospital Compare (Cape Cod Healthcare overall): Overall rating 90/100 (survey questions about their care) (Not specified in source snippet)
- Facebook (Cape Cod Healthcare): 76% recommend (249 reviews) (249 reviews)
- Comparably (Cape Cod Healthcare): Customer Satisfaction score 20 (dissatisfied) and Customer Service score 1.8/5 (per snippet) (6 customer reviews (per snippet))
What patients say
Patients praise
- Infusion therapy described by Cape Cod Healthcare as providing high-quality, safe IV medication and blood services
- Some patient-style reviews for an infusion provider in Bourne (Novella Infusion) describe a pleasant, clean facility and very professional, attentive staff
- Cape Cod Healthcare Wound Care Center listing shows a positive numeric rating (4.0) on Birdeye
Common complaints
- A negative patient review (wound care center) reports poor bedside manner, being talked down to, and nurses rolling their eyes
- Higher-level customer-review summaries for Cape Cod Healthcare on Comparably describe many detractors and low satisfaction/customer service scores
In patients' words
"“They may know how to care for wounds but the bed side manner is sorely missing it doesn’t exist. The way they talked down to me…”"
— LocalityBiz review excerpt (Cape Cod Healthcare Wound Care Center — Bourne)"“pleasant and professional environment… very clean… amazingly comfortable seating… very professional, pleasant and attentive”"
— LocalityBiz review excerpt (Novella Infusion Bourne)More clinics in Bourne
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