Bourne | Primary Care | Family Medicine
Family Medicine • Bourne, MA
Ratings by platform
- Birdeye (PMG Family Practice-Bourne): 2.1/5 stars (7 reviews)
What patients say
Patients praise
- Individual physicians (e.g., Dr. Smith, Dr. Flynn, Dr. Zweig) are frequently praised for their bedside manner and expertise
- Patients value thorough, personalized care when they are able to access it
- Specific departments, such as physical therapy, have received high praise for their staff and flexibility
Common complaints
- Difficulty scheduling appointments and long wait times for availability
- Poor communication, specifically with phone staff and return calls
- Reports of rude or unprofessional front-desk personnel
- Concerns regarding billing issues or incorrect medical information provided
In patients' words
"You can never get in to see a Dr. I switched over to this practice a year ago and have seen my Dr. one time."
— Birdeye Reviewer"Dr. Michael Smith is a great primary care Doctor! My 1st visit approximately 1 1/2 yrs ago, he spent almost 3 hours talking to me and getting to know everything about me."
— LocalityBiz Reviewer"All the receptionist are rude and unprofessional !!!"
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