Bountiful Psychiatry and Counseling - Intermountain Health
Psychiatry and Counseling • Bountiful, UT
Ratings by platform
- Intermountain Health Official Provider Search: 4.9 out of 5 stars (aggregated) (52 reviews (aggregated clinic level))
- Intermountain Health Official Provider Search: Individual provider ratings range from 4.8 to 5.0 stars (Varies by provider (e.g., 25 to 63 reviews each))
What patients say
Patients praise
- High clinical ratings for individual providers (frequently 4.8 to 5.0 stars)
- Positive patient testimonials regarding the effectiveness of therapy and medication management
Common complaints
- Reports of unprofessional or hostile front desk/customer service interactions
- Difficulties with scheduling, billing, and insurance authorization errors
- Complaints regarding long wait times or lack of perceived compassion from staff
In patients' words
"[My therapist] saved my life! I was suicidal and full of grief. He helped me learn how I need to work on skills to reframe things. Thanks to the medication and the people monitoring me I am now making life plans."
— Intermountain Health Patient Testimonial"Absolutely horrendous and rude customer service. I called to figure out some issues recently and the receptionist was hostile and standoffish... Almost every time I go or call this clinic, they are not helpful but instead acting like I am burdening them."
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