Bountiful Internal Medicine: Home
Internal Medicine • Bountiful, UT
Ratings by platform
- Intermountain Health (Bountiful Clinic), Birdeye: Generally high ratings, typically ranging from 4.5 to 5.0 out of 5 stars for major providers and the Bountiful Clinic (Internal Medicine department) (Hundreds of aggregate reviews across various providers at the Bountiful Clinic (e.g., Dr. Horsley with 433 ratings, Dr. Bickel with 429 ratings))
What patients say
Patients praise
- Highly regarded and knowledgeable physicians
- Friendly and efficient staff members mentioned by many patients
- Ease of scheduling appointments
- Short wait times generally reported
- Professional and attentive bedside manner reported for many providers
Common complaints
- Reports of rushed appointments in recent years
- Dissatisfaction with reception/front desk communication at certain locations
- Some patients feel concerns are not fully addressed or dismissed
In patients' words
"Dr Horsley is a wonderful doctor! And my overall experience at the clinic was terrific as well. My wait time was very short, and Dr. Horsley’s MAs have always been friendly and thorough..."
— LocalityBiz/Patient Review"I’ve been seeing doctor Horsley since he first came to The Bountiful Clinic. He is very professional and will listen to your needs. Talk you through any concerns you have. I value his opinion and trust him fully."
— DocSpot/Patient Review"However, over the past few years, something has shifted. The appointments now feel rushed, and I often leave feeling dismissed or like my concerns weren't fully addressed."
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