Obstetrics and Gynecology in Bountiful, UT - ProviderMatch
Obstetrics and Gynecology (Women's Health) • Bountiful, UT
Ratings by platform
- Intermountain Health (Dr. Hannele M. Laine): 4.9/5 stars (185 ratings / 21 reviews)
- Intermountain Health (Dr. Alyson E. Shinn): 5.0/5 stars (182 ratings / 18 reviews)
- Healthgrades (Dr. Nathan Ward): 3.8/5 stars (26 reviews)
What patients say
Patients praise
- Providers described as caring, knowledgeable, and good listeners
- Highly rated clinical outcomes and patient support during emergencies
- Comfortable and respectful bedside manner
- Effective education and explanations during visits
Common complaints
- Administrative staff/receptionist rudeness and unprofessionalism
- Complex and frustrating billing processes
- Long wait times for appointments and clinical services
- Perceived lack of compassion or gaslighting in some interactions
In patients' words
"Dr. Laine’s expertise and composure became even more evident... what stood out most was her sincerity and compassion. Even in a high-pressure moment, she remained attentive, reassuring, and present with us."
— Intermountain Health patient review (April 2026)"Dr. Shinn always makes me feel comfortable and she seems like she genuinely cares about my overall health... She provides in the moment education and makes sure I understand."
— Intermountain Health patient review (April 2026)"Almost every time I go or call this clinic, they are not helpful but instead acting like I am burdening them by asking them to do their job."
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