BoulderCentre for Orthopedics & Spine | World-Class Experts in ...
Orthopedics • Boulder, CO
Ratings by platform
- rater8: 4.89 out of 5 stars (based on aggregated independent data) (Over 8,000 ratings and approximately 3,700–3,900 reviews reported via rater8 platform)
What patients say
Patients praise
- High quality of care from knowledgeable and professional surgeons/practitioners
- Efficient and organized clinic environment and facility
- Appreciation for thorough explanations and attentive care provided during appointments
- Strong physical therapy team and supportive staff
- Seamless experience for surgical and recovery processes
Common complaints
- Confusion or issues with billing processes and duplicate payment notices
- Difficulties in obtaining timely insurance authorizations leading to scheduling delays
- Occasional reports of abrupt bedside manner by some practitioners
- Mixed experiences specifically with surgical outcomes or surgical staff compared to physical therapy staff
In patients' words
"Dr. Chen is filled with honesty and empathy all wrapped into a package! He was trustworthy and optimistic! Feeling super hopeful and good 6 hours post op! Many thanks to his team holistically at Boulder Ortho- exceptional care from EVERY person!"
— rater8 Patient Review"Some patients report receiving confusing or duplicate payment notices long after they settled bills, creating unnecessary stress."
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