Behavioral & Mental Health | BCH - Boulder Community Health
Behavioral Health • Boulder, CO
Ratings by platform
- Facebook: 62% recommendation rate (205 reviews)
- Birdeye (Google aggregation): 4.3/5 (22 reviews)
- Trupaths: 5.0/5
What patients say
Patients praise
- Integrated approach to care including a "warm handoff" model between primary care and behavioral health specialists
- Centralized services at the Della Cava Family Medical Pavilion designed for comfort and continuity of care
- Positive feedback on specific departments such as gynecology and rehab experiences
- Commitment to offering a broad range of inpatient and outpatient services
Common complaints
- Concerns regarding billing practices, including potential predatory behavior and confusing or duplicate charges
- Complaints about unresponsive or dismissive staff and doctors
- Difficulty navigating patient portals and call systems for scheduling
- Reports of poor communication regarding billing leading to collections issues
In patients' words
"More of a headache dealing with aloof/dismissive Doctors, and terrible billing department than getting any actual help."
— FindRehabCenters.org user review"Absolutely the best rehab experience of many! Feels like home and a family they truly care and the program taught me a lot!"
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