Desert Radiology

Patients praise

• Staff is often described as professional, polite, and caring.
• Procedures are frequently noted as efficient, quick, and timely.
• Technicians are reported to be reassuring and helpful, particularly for those anxious about procedures.
• Facilities are generally described as clean.

Common complaints

• Billing and collection issues, including claims that insurance was not billed correctly or deceptive billing practices occur.
• Difficulty reaching staff by phone, with reports of long wait times for scheduling.
• Perception of elitist or detached behavior from staff.
• Some reports of long wait times during appointments.