Boulder City - AstranaCare
Primary Care • Boulder City, NV
Ratings by platform
- Yelp (for generic Astrana Care location): 1.8/5 (10 reviews)
What patients say
Patients praise
- Helpful and attentive providers who listen to patients
- Welcoming staff experiences
- Quality care for specific medical issues
Common complaints
- Difficulty using virtual assistant/AI for scheduling
- Concerns regarding follow-up communication for lab results
- Perceived lack of attentiveness to patient pain or concerns
In patients' words
"The provider Regina was very helpful and she listened to me instead of making me feel rushed."
— Yelp review for Valley Oaks Medical Group (Boulder City)"Almost every time I called, I got a 'virtual assistant' (AI creation) on the phone... the AI virtual creation apparently doesn't know very much."
— Birdeye review for Astrana Care (Valley Oaks location)"I went out and did my blood work and I come back for my results and they say I have to pay $120 more again to get my lab results."
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