Long Term Care Hospital | Senior Care Services at BCH
Long Term Care • Boulder City, NV
Ratings by platform
- Various (seniors.fyi, U.S. News, PlainElderCare, MedicalRecords.com, Yelp, Medicare Care Compare): Varies by platform (generally 3/5 on medical review sites; 5/5 CMS rating for SNF) (Varies by platform (e.g., 69 reviews on seniors.fyi, 23 on MedicalRecords.com, 40 on Yelp))
What patients say
Patients praise
- strong CMS star ratings for the SNF (5/5 stars)
- praised for efficient emergency care for acute injuries like fractures or kidney stones
- positive feedback for rehab/physical therapy departments
- accessibility and cleanliness of the campus
Common complaints
- concerns regarding staff interpersonal consistency and behavior
- allegations of unnecessary psychiatric medication use in long-term care
- complaints regarding ER staff attitude and judgment during stressful interactions
- reports of the SNF facility being difficult to contact or reluctant to readmit patients
In patients' words
"With my experience at the nursing home I felt patients were given too many unneeded psychiatric drugs without correct patient nor family consent."
— MedicalRecords.com review"The strongest positives center on the ER’s efficiency and the quality of direct clinical interactions in many cases. Several patients report prompt admissions, rapid imaging, and attentive doctors and nurses who listen and explain."
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