Family Doctors of Boulder City
Family Practice • Boulder City, NV
Ratings by platform
- Healthgrades (Dr. Warren Smith): 3.1/5 stars (32 reviews)
- Healthgrades (Dr. Jim Chiang): 4.5/5 stars (14 reviews)
- WebMD (Dr. Warren Smith): 3.5/5 stars (16 ratings)
What patients say
Patients praise
- Friendly and courteous front office and medical staff in some contexts
- Some patients describe physicians as knowledgeable and professional
- Compassionate care highlighted by some patients for specific doctors
Common complaints
- Reports of rude, hostile, or dismissive behavior by some staff members, particularly non-physician staff
- Concerns regarding office communication, such as handling of faxes and appointment coordination
- Some patient dissatisfaction with communication during office visits
In patients' words
"The limited stars has to do with his main office/exam assistant... She has a extremely hostile and flip attitude toward questions or any conversation when the doctor is not in the room. Just too much drama for a doctor's visit - enough to elevate one's blood pressure before and during the visit. On the flip side the front office staff is top notch."
— Healthgrades review for Dr. Warren Smith"The entire staff is friendly and courteous to both the patients and families."
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