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Doctors - Urology - Massachusetts General Hospital, Boston, MA

UrologyBoston, MA

★★★★★4.9/5676 reviews across 5 platforms

Ratings by platform

  • Mass General Brigham Provider Site (Dr. Douglas Dahl): 4.93/5 (135)
  • Mass General Brigham Provider Site (Dr. James Rosoff): 4.96/5 (264)
  • Mass General Brigham Provider Site (Dr. Michael McDonald): 4.77/5 (244)
  • Mass General Brigham Provider Site (Dr. Kathy Niknejad): 4.88/5 (33)
  • Mass General Brigham Provider Site (Dr. Mark Preston): 4.94/5

What patients say

Patients praise

  • High clinical competence and technical skill, especially among surgeons
  • Many physicians noted as kind, caring, and thorough by established patients
  • Strong sense of trust and confidence in long-term treatment plans and complex cancer care
  • Effective communication of medical information when patients feel heard and valued

Common complaints

  • Difficulties with administrative staff, including unprofessionalism and lack of responsiveness to calls/emails
  • Perceived cold, dismissive, or uninterested demeanor from some individual physicians
  • Challenges with appointment scheduling and long wait times for bookings
  • Frustration regarding communication lapses between departments and general coordination of care

In patients' words

"They have too many patients and not enough time to care. The doctor’s office we worked with in urology was difficult to book appointments... they were difficult to communicate with often not responding to phone calls or emails."

LocalityBiz - Patient Review

"Dr. Rosoff was caring. He was easy to talk to. He explained things. He made me feel very comfortable, very skilled, very competent. I can only say the highest things about him."

Mass General Brigham Provider Site - Patient Review

"From the second this doctor entered the room, he seemed agitated and bothered... I felt so dismissed! I had very real concerns that he seemed uninterested in helping me with or getting any kind of history."

Mass General Brigham Provider Site - Patient Review

"Dr. Dahl is the most wonderful urologist. He exemplifies perfect knowledge and patient care. All physicians at MGH and elsewhere should look up to him and emulate his practice."

Mass General Brigham Provider Site - Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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