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Department Of Urology - Brigham and Women's Hospital

UrologyBoston, MA

★★★★★4.8/5516 reviews across 4 platforms

Ratings by platform

  • Mass General Brigham official provider page: 4.9 out of 5 stars (based on 371 ratings/182 reviews) for Dr. Mark A. Preston (182 reviews)
  • Mass General Brigham official provider page: 4.9 out of 5 stars (based on 253 ratings/90 reviews) for Dr. William Rutherfoord Boysen (90 reviews)
  • Mass General Brigham official provider page: 4.7 out of 5 stars (based on 693 ratings/244 reviews) for Dr. Michael W. McDonald (244 reviews)
  • Vitals.com: 3.7 out of 5 stars for Dr. Michael P. O'Leary (Not explicitly specified total count)

What patients say

Patients praise

  • High physician competence and professionalism
  • Effective communication and clear explanations of medical conditions and options
  • Punctuality and thorough preparation by physicians
  • Successful life-saving surgical outcomes and positive long-term results
  • Patients willing to travel long distances for specific specialists

Common complaints

  • Perceived lack of time during appointments and feeling like a number
  • Difficulty with prescription management or weekend care access
  • Dissatisfaction with treatment outcomes, particularly in specialized clinics
  • Allegations of falsified visit notes in isolated reports

In patients' words

"I want to say I appreciate the fact that Dr. Boysen actually read the information I had provided... He knew my history, and the issues I was dealing with when we sat down, so I didn't need to provide my whole history from scratch."

Mass General Brigham provider review for Dr. William Rutherfoord Boysen

"Every time I saw him, he spent no more than 5 minutes with me and there was little to no explanation of what to expect or next steps. I felt I like a number in a fast food restaurant."

Vitals.com review for Dr. Michael P. O'Leary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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