Psychiatry Doctors at Mass General Hospital
Psychiatry • Boston, MA
Ratings by platform
- Mass General Brigham Provider Profile (Dr. Desrosiers): 4.6/5 (47 ratings, 20 reviews)
- Mass General Brigham Provider Profile (Dr. Kim): 4.9/5 (61 ratings, 20 reviews)
- Mass General Brigham Provider Profile (Dr. Kwon): 4.7/5 (53 ratings, 16 reviews)
- Birdeye (Psychiatric Consultation): 2.8/5 (17 reviews)
What patients say
Patients praise
- Compassionate, warm, and professional bedside manner
- Effective medication management and deep knowledge base
- Excellent active listening and empathy
- Feeling heard, validated, and included in care planning
- Helpfulness in navigating complex health issues
Common complaints
- Inaccurate or inadequate diagnosis and treatment
- Poor communication and feeling pushed around by shifting providers
- Staff dismissiveness, lack of empathy, and traumatic experiences in inpatient settings
- Reports of restrictive protocols (e.g., water intake) and perceived staff mistreatment
- Historical allegations of civil rights violations and discrimination in care
In patients' words
"Dr. Kim is so knowledgeable but equally easy to talk to openly and honestly... He's logical, he's smart, he knows his stuff and shares it in a way that's understandable and respectful."
— Mass General Brigham Patient Review"Laughed at and blamed for emotional abuse I recieved, never went back again after that."
— Birdeye Patient Review"Dr. Kwon has been my psychiatrist for many years and I'm very pleased with her... She just has that presence. Yeah."
— Mass General Brigham Patient Review"The nurse... grabbed me and yanked me around rather cruelly... The hospitalization left me traumatized for a long time."
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