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Psychiatry | Boston Medical Center

PsychiatryBoston, MA

★★★☆☆3.3/51,470 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.3 out of 5 stars (1,470 reviews (for entire hospital))

What patients say

Patients praise

  • Commitment to trauma-informed and culturally sensitive care
  • Access to specialized programs and research-backed treatments (e.g., PTSD, TMS)
  • Multidisciplinary team approach to care

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Reports of poor communication or lack of responsiveness from staff
  • Perceived lack of compassion or empathy from some providers
  • Frustration with bureaucratic processes in managing mental health care

In patients' words

"If you call, you will sit on hold for 45 minutes just to not receive an answer. I have been trying to contact this office for the last week. No response."

Localitybiz review

"My son has been waiting to see behavioral health for about three months, today we had the appointment only to find out it was with his primary care doctor and that behavioral health booked and cancelled the appointment a week before."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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