Obstetrics and Gynecology in Boston, MA - Primary Care | Physicians
OB-GYN • Boston, MA
Ratings by platform
- Healthgrades: 3.7/5 stars (3 reviews)
- Mass General Brigham: 4.9/5 stars (50 ratings, 26 reviews (Dr. ThuyTien Thi Ly))
- Mass General Brigham: 4.7/5 stars (101 ratings, 40 reviews (Dr. Uchechi Amy Wosu))
- Mass General Brigham: 4.9/5 stars (85 ratings, 38 reviews (Dr. Lori R Berkowitz))
- Mass General Brigham: 4.9/5 stars (114 ratings, 36 reviews (Dr. Gail Diane Guzelian))
- WebMD: 4.5/5 stars (41 ratings, 2 reviews (Dr. Rafik Mansour))
- WebMD: 3.0/5 stars (4 ratings, 1 review (Dr. Lynne Goltra))
What patients say
Patients praise
- Physicians frequently praised for being knowledgeable, kind, compassionate, and attentive listeners
- High ratings for thorough explanations and effective communication of care plans
- Many patients report feeling well-cared for and comfortable during examinations and procedures
Common complaints
- Issues with administrative and support staff, including communication difficulties and disorganized scheduling
- Concerns regarding bedside manner, perceived lack of empathy, or dismissiveness by some providers
- Reports of billing errors and difficulties obtaining responses to concerns regarding care
In patients' words
"Dr. Ly is a very caring and compassionate physician. She listened to me careful with real concern and empathy... She is one of the best doctors I have ever seen."
— Mass General Brigham patient review"I love my provider... but this office has dropped the ball at each and every appointment... Consistently waiting 30-60 minutes... messing up appointment dates and times... support staff are inefficient, unorganized."
— LocalityBiz patient review"The level of care and communication here is incredibly poor. I traveled from out of state... only to be told when I arrived that it had been cancelled... The lack of professionalism and compassion was incredibly disappointing."
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