Boston Medical Center
Family Medicine • Boston, MA
Ratings by platform
- Zocdoc: 4.66/5
- Vitals: 4.5/5 (33 reviews)
- LocalityBiz
What patients say
Patients praise
- High-quality care from individual physicians and medical providers
- Knowledgeable and thorough medical examinations
- Friendly and patient administrative interactions reported by some patients
- Supportive environment for pediatric care
Common complaints
- Difficulty with front desk and administrative staff communication
- Frequent issues with lab sample management and test cancellations
- Long delays in processing paperwork, referrals, and refills
- Appointment scheduling frustrations, including cancellations without notification
- Reports of unprofessional or dismissive staff behavior
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