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Family Medicine & Primary Care in South Boston

Family MedicineBoston, MA

★★★☆☆3.3/519 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 3.4 out of 5 stars (18 ratings)
  • Healthgrades: 1.0 out of 5 stars (1 rating)

What patients say

Patients praise

  • Staff professionalism and friendliness
  • Efficiency and minimal wait times for appointments and walk-ins
  • Comprehensive and thorough medical care
  • Effective communication and feeling heard by providers
  • Quality pediatric care

Common complaints

  • Concerns regarding providers not listening to patient concerns or needs
  • Perception of rushed appointments
  • Disagreement with diagnostic or treatment plans/decisions
  • Feeling disrespected during visits

In patients' words

"I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can’t say enough good things! ... Everybody is on the same page, for a level of healthcare I had never experienced."

South Boston Community Health Center Testimonials

"My experience with Dr. Kumar was very negative, and I would not recommend her to anyone. After seeing the notes from our appointment, I realized she did not listen to anything I shared and instead projected her own thoughts."

Healthgrades Review of Dr. Meenakshi Kumar

"Felt heard and cared for, not rushed. I was in for an annual and to establish as a patient after moving to the area and couldn’t be a bigger advocate for this hospital."

South Boston Community Health Center User Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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