Providers Who Specialize in Ophthalmology in Bossier City ...
Ophthalmology • Bossier City, LA
Ratings by platform
- Healthgrades for Dr. Norman Zaffater Jr.: 4.9/5 stars (153 ratings)
- Healthgrades for Dr. Thomas Planchard: 3.2/5 stars (11 ratings)
- Healthgrades for Dr. Wally Nawas: 4.2/5 stars (18 ratings)
- WebMD for Dr. April Moss: 5.0/5 stars (4 ratings)
- Vitals for Dr. Thomas Planchard: 4.1/5 stars (8 ratings)
What patients say
Patients praise
- Professional and knowledgeable staff
- High patient satisfaction with surgical outcomes (cataracts, LASIK)
- Compassionate and thorough physician communication
- Efficient handling of emergency or urgent cases
Common complaints
- Long wait times in office
- Concerns regarding parking at some locations
- Excessive or repetitive paperwork
- Dissatisfaction with office environment (e.g., TV content)
- Instances of rushed appointments
In patients' words
"He takes extra time to address any concerns that I may have when I have appointments. I do not feel rushed and the office staff gals are great."
— Healthgrades (Dr. Norman Zaffater Jr.)"Can someone say OVERBOOKED! Every time I am here, I spend 2-3 hours waiting. RIDICULOUS!!"
— Healthgrades (Dr. Thomas Planchard)"This was my first time to see her and was very very impressed with her. I could not get an appt with my regular dr but she worked me in in-between her surgeries because she realized I needed to be seen."
— WebMD (Dr. April Moss)More clinics in Bossier City
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