Valley Hope of Boonville
Substance Abuse Rehabilitation • Boonville, MO
Ratings by platform
- Recovery.org: 4.0/5 (20 reviews)
- Rehab.com/Google: 4.4/5 (66 reviews)
What patients say
Patients praise
- effective treatment programs that helped patients achieve sobriety
- compassionate, loving, and supportive staff members
- serene and pleasant campus environment
- positive, life-changing experiences for many alumni
- comprehensive continuum of care including detox and residential options
Common complaints
- complaints regarding billing and financial practices
- perceived lack of personalized counseling or staff attention
- dissatisfaction with discharge processes and follow-up medication management
- concerns about facility atmosphere, including drama and downtime
- criticisms regarding treatment philosophy (e.g., rigid adherence to 12-step/AA models)
In patients' words
"This place saved my life! The counselors and staff here made me feel like family and loved me back to health and I haven't taken a drink since I left the facility."
— Patient/Alumni Testimonial"If they cared about the patient they would not want someone to go cold turkey off anxiety medications because they refused to call in a script to get someone to the appointment... Clearly when money is not coming in the care stops!"
— Patient Complaint"My husband stayed 3 weeks, it appears after $10,000 paid by insurance, we owe $6,000... They do not teach outside of their AA box."
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