Boone County Hospital Radiology
Radiology • Boone, IA
Ratings by platform
- Google: 2.9 out of 5 stars (52 reviews (Google))
- Healthgrades/HCAHPS: 73% (patients who rated 9 or 10) (300+ surveys (HCAHPS))
- WebMD: 5 out of 5 stars (1 review) (1 review)
What patients say
Patients praise
- some patients reported efficient care for certain urgent issues like chest pain
- generally favorable HCAHPS patient survey scores for nurse communication and overall hospital performance relative to state and national averages
Common complaints
- reports of long wait times and being left alone in rooms
- concerns regarding staff communication and contradictory information given by different staff members
- reports of unprofessional or rude behavior by some staff members
- dissatisfaction with the process of handling medical tests and follow-up communication
In patients' words
"The front desk lady gave weird and unwelcoming... left me alone in a room for 1.5 hours... It was by far the most bizarre, confusing, and uncomfortable experience I've had at a hospital."
— LocalityBiz user review"I came in complaining about chest pain a month or two ago and they wasted no time getting me back in rooms and immediately rolled in an EKG machine."
— LocalityBiz user reviewMore clinics in Boone
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