Pulmonary & Sleep Medicine - Boone Health
Pulmonary Medicine • Boone, IA
Ratings by platform
- Yelp (specific to Pulmonary & Sleep Medicine): 2.2 out of 5 stars (Yelp) (86 reviews)
- U.S. News & World Report (Pulmonologists): 5 out of 5 stars (7 reviews)
- CMS/Medicare Hospital Quality/HCAHPS (Hospital-wide): 3 out of 5 stars (overall hospital rating) (1,299 patient surveys)
What patients say
Patients praise
- Strong reputation for overall medical care and provider expertise
- High recommendation rates from patients (often reported around 77-78%)
- Positive experiences with nursing staff communication and care quality
- Patients frequently rate their hospital experience as high (9 or 10 on scale)
Common complaints
- Billing and administrative errors, including issues with collections and insurance claims
- Difficulties with appointment scheduling and overbooking
- Perceived communication lapses regarding appointments and medical services
- General facility cleanliness and noise levels (hospital-wide)
- Patient complaints regarding responsiveness of staff during requested assistance (hospital-wide)
In patients' words
"78% of patients would definitely recommend this hospital."
— Momentary Labs / CMS HCAHPS Data"We were worried with the many bad reviews. Key is book appointment…"
— Yelp Reviewer Chris K."I have never had the best care than at Boone Hospital. I was treated a week ago for a double mastectomy performed by Dr REMOVEDher and her staff are amazing."
— BBB Business Review (Stacey B.)More clinics in Boone
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