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The Iowa Clinic

Podiatry • Boone, IA

★★★★☆3.6/5246 reviews across 2 platforms

Ratings by platform

  • Birdeye (The Iowa Clinic Urgent Care - West Des Moines): 3.6/5 (234 reviews)
  • Birdeye (The Iowa Clinic North Ankeny): 3.1/5 (12 reviews)

What patients say

Patients praise

  • Thorough and non-rushed patient care
  • Knowledgeable providers and staff
  • Friendly and helpful staff in some departments
  • Comprehensive podiatry services available at The Iowa Clinic generally

Common complaints

  • Poor communication from staff and billing departments
  • Long wait times for appointments
  • Difficulty reaching staff by phone to schedule procedures
  • Perceived lack of empathy or professionalism from some providers

In patients' words

"Dr. Temple provides excellent care and a very thorough appointment that doesn't feel rushed. He is very knowledgeable and has great communication of care."

— The Iowa Clinic profile for Dr. Eric Temple

"Find another provider otherwise they will bs u. Zero communication between doctors n nurses along with the billing department. Save yourself the headache."

— Birdeye patient reviews for The Iowa Clinic

"The entire staff is very friendly and willing to answer questions. Dr Nicholas Southard is great! Very kind and has a great sense of humor!"

— Birdeye patient reviews for The Iowa Clinic Urgent Care - West Des Moines Campus

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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