Ear, Nose and Throat Services - Boone Health
Otolaryngology (ENT) • Boone, IA
Ratings by platform
- US News Health (for Missouri Ear, Nose and Throat Center): 5 out of 5 stars (based on 6 reviews) (6 reviews)
- WebMD/Vitals (for individual specialist Dr. Elizabeth Early): 4.1 to 4.5 out of 5 stars (based on 9 reviews) (9 reviews)
What patients say
Patients praise
- Friendly and helpful office staff
- Efficient appointment scheduling and punctuality
- Attentive listening by physicians
- Comprehensive care provided by specialists and audiologists
Common complaints
- Billing and coding errors
- Difficulty reaching resolutions for billing disputes
- Administrative communication delays
- General hospital-level complaints regarding wait times and staff responsiveness
In patients' words
"Service was great, had some billing issues but was able to resolve with insurance and the friendly office staff. In and out as scheduled. The staff, nurses, ..."
— Missouri Ear, Nose and Throat Center website"This is the fifth time I've contacted Boone Health regarding the billing error and have yet to receive a resolution... the bill would be sent to a supervisor for resolution... and finally, the bill would be sent to the Escalation Team."
— Better Business Bureau complaint regarding Boone Health billingMore clinics in Boone
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